FAQ2025-08-05T20:50:30+00:00

ENJOY YOUR HOLIDAY

Frequent questions FAQ

Below you can find the answer to the most frequently asked questions from our guests.

Zanzibar

Check-out time2024-04-09T10:22:20+00:00

Our check-out is at 10:00. If you would like to keep your room until 12:00, we will charge $30 extras, if you would need to keep your room until 18:00, we will charge the room price with a discount of 20% upon availability. In any case, we can keep your luggage in our storage until your departure and a guests shower is also available.

Tides2023-11-20T08:28:21+00:00

The beaches in Zanzibar are subject totides. Daily tide information can be foundat our reception or you can download theapp “tides”. When the tide is low, you canwalk along the beach enjoying the cleansand of Paje.

Dress code2023-11-20T08:28:21+00:00

Please, in respect to local religion, wewould recommend to not walk inswimsuits through the village. The law at Zanzibar is not supportive anybehaviour which isn’t heterosexual. In general we recommend to limit sexualattraction at the public places.

Religion2023-11-20T08:28:22+00:00

99% of Zanzibari people are Muslim. Thereis a mosque that you might hearthroughout the day/night. During thosetimes, if we are having live music, we needto take a small break. We highlyrecommend a walk through the village, todiscover more about Paje and to encounter beautiful smiles.

Spa-excursion2023-11-20T08:28:22+00:00

Our facilities also offer spa massagesand excursions that can be booked inadvance or even directly in the hotel.

Check-in time2024-04-09T10:19:40+00:00

Please note our check-in time is 14:00, however, you can arrive at the lodge as early as you would like and make use of our facilities while we get your room ready. We will keep your luggage in storage until then and ensure to get you into your room as quickly as we can. If you arrive before 08:00 or after 22:00, please let us know in advance.

Airport transfer2024-04-09T10:21:01+00:00

Upon request, we are happy to arrange for you the transfer form the airport ($45for up to 4 people) or from any other place if you are already on the island. In case of any further questions or shuttle transport reservation please contact us via email (paje@alunazanzibar.com) or give us a call/whatsapp at +255 777 515483.

Payment2024-04-09T10:23:08+00:00

On the island, you are welcome to pay cash in $ (make sure they are printed after 2009), or Tanzanian Shillings (TSH), not always is accepted payment with credit card and a surcharge may be added. In our lodge, also € are accepted. Please note a 5% imposed charge will be added for all credit card payments during your stay.There is an ATM in Paje which gives you the possibility to withdraw money (TSH)and money changing office.

General

HOW FAR IS ALUNA PAJE FROM THE AIRPORT2024-04-09T10:47:21+00:00

Aluna Paje is about 1 hour from the airport. Since the roads are bad and there are a lot of police stops, we would advise you to book a shuttle to come to Aluna ($45, one way up to 4 people). We work with trustable taxi drivers that we know since long. They will be happy to share you information about the island and the excursions

DO YOU HAVE A ROOM FOR 4 PEOPLE?2024-04-09T10:23:36+00:00

We have our family rooms that consist in 2 rooms separated by a curtain: one double king size bed and one bunk beds. Kindly notice that in the room with bunk beds we do not have air condition but only fan.

WHERE CAN I FIND MORE REVIEWS ABOUT ALUNA?2023-11-20T08:28:35+00:00

Visit the TripAdvisor page of our hotel or restaurant for honest reviews of our previous (and hopefully returning) guests.

I DON’T SEE ROOMS AVAILABLE, DO I HAVE OPTIONS LEFT?2024-04-09T10:39:44+00:00

Visit our Booking page to make a 100% safe booking for the best price to be found online. If you don’t see any options, that means that there is not one and the same room available during your entire stay. However, if you don’t mind packing up again, we might be able to split your booking by moving to different rooms or room types.

In this case, kindly contact us directly that we can try to find the correct solution for you on paje@alunazanzibar.com

 

WHAT IS INCLUDED IN MY BOOKING?2024-04-09T10:40:16+00:00

Every booking includes a fresh, continental breakfast

If you book half board, a delicious three course meal is included, In case of full board, lunch is also included. Both half and full board are excluding drinks.

All bookings are excluding city tax of 5$ person/night.

CAN WE ADD AN EXTRA BED IN THE ROOM?2024-04-09T10:40:59+00:00

This is depending on the room type you’ve chosen. Our Twin/Double and Comfort Pool View rooms have the option to add an extra bed for $40/night, excluding city tax of $1/person/night.

Please contact us on paje@alunazanzibar.com to check for availability.

DO YOU OFFER MASSAGES AND OTHER SPA TREATMENTS?2024-04-09T10:43:35+00:00

We sure do! We even have an offer for couples massages. Please have a look under “Spa” for more information.

 

WHAT IS THE BEST MONTH TO VISIT ZANZIBAR?2023-11-20T08:28:36+00:00

Every season has its own beauty. April/May is known as the so called ‘green season’ so there will be more rainfall. However there are plenty of days with a lot of sunshine so don’t let the seasons hold you back!

WE ARE HONEYMOONERS, ANYTHING SPECIAL FOR US?2023-11-20T08:28:36+00:00

First of all, congratulations! We will give you the warmest welcome and make sure you will enjoy your special holiday together. We can reserve a superb dinner spot next to our lit-pool, just let us know when and if you have any special requests.

HOW DO I BOOK HALF OR FULL BOARD?2023-11-20T08:28:36+00:00

First you choose your room(s). After that you share your credit card information and finalize the booking. On the next page you will see the option to book add-ons, such as airport shuttles or half and full board arrangements.

HOW DO I BOOK A ROOM AT ALUNA NUNGWI?2023-11-20T08:28:36+00:00

Visit our Booking page to make a completely safe booking for the best price found online.

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